FAQ 〉〉 Privacy And Security 〉〉 Security 〉〉 Secure Payment
FAQ

Secure payment


The payment solutions offered by the Mymoonlights online shop are 100% secure. Mymoonlights accepts payments by CB/Visa/Mastercard/UnionPay/Discover/AMEX. The online shop also offers you the choice of paying by PayPal. All the information that customers communicate to the Mymoonlights online shop is strictly protected and guarantees the conformity and security of each transaction.

 

Secure payment by credit card using Stripe

Stripe implements security best practices to maintain a high level of security. Stripe has been audited by a PCI-certified auditor and is a PCI Level 1 Service Provider. This is the strictest level of certification in the payment industry.

We use Stripe services for payments. Stripe is the high-tech security reference. Companies such as Amazon, H&M, Le monde, BMW, ASOS, zoom, Booking.com, shopify, etc. use its technologies. Stripe is a secure web payment infrastructure (PCI level 1 certified, the highest level of security).

When you pay by credit card on our website, at no time do we have access to the customer's credit card number, as Stripe is secure and handles the entire payment process. We therefore have no knowledge of your credit card numbers, and they are not stored in our database. In this way, your transactions on our www.mymoonlights.com site are totally secure.

We have chosen to implement enhanced controls for all transactions using the 3D Secure system (also known as Verified by Visa and MasterCard SecureCode). After validating your bank details, a 3D-Secure window managed by your bank will appear. Entering an authentication code, specific to each bank (date of birth, code received by text message, etc.), will verify that you are indeed the holder of the card used for payment. Your payment will be validated and your transaction finalised after confirmation from the bank.

These additional checks guarantee the identification of the cardholder and protect you against fraud.fraudes.

 

Secure payment through PayPal

Paypal is the leader in online payments. It allows you to pay online simply, without giving your bank details to the merchant during the transaction.

With Paypal, your financial information is never communicated to Mymoonlights. Paypal encrypts and protects your credit card number. By choosing this payment method, you will be automatically redirected to the PayPal site. You will then need to insert your identifiers and proceed to payment. Paypal secures every transaction using their advanced encryption technology.

 

Invoicing

An invoice is issued for each validated order and can be downloaded from each customer area « MY MOON ».

 

SSL encryption

Our online shop is equipped with an SSL (Secure Socket Layer) encryption system, which ensures that your data is never read over the network. This system protects not only the payment methods used, but also your personal data.

 

If you have any problems or questions regarding payment, please contact our support : click here


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